Zero Bill is the owner and operator of the Zero Bill Recharge platform.
By accessing and using Zero Bill, you accept and agree to the terms, conditions, and rules without limitation or qualification.
Zero Bill reserves the right to modify these terms at any time without prior notice. Your continued use of the platform following any such modification constitutes your agreement to be bound by the updated terms. Any additional terms, disclaimers, privacy policies, or service-specific rules applicable on this website or platform are also considered part of these Terms.
Zero Bill does not, at any time during any transaction between the user and any merchant, vendor, or service provider, take ownership of any products or services offered by the merchant. Zero Bill does not assert any rights or claims over the products or services offered by such merchants. Refunds or cancellations, where applicable, are governed solely by the respective aggregator, merchant, or service provider. Zero Bill has no role in determining refund or cancellation charges and shall not be responsible for any refund, cancellation, or related charges. Zero Bill follows a strict Non-Refundable and Non-Cancellable policy.
In the event that you mistakenly send a payment to the wrong party or enter an incorrect amount, Zero Bill shall not be held liable. Your only recourse is to contact the recipient merchant or third party directly. Zero Bill will not reverse or refund any transaction made in error by the user.
All prepaid recharges made through the Zero Bill platform are final and cannot be refunded or exchanged. Users are solely responsible for entering the correct mobile number, DTH account number, data card number, or any other service details. Zero Bill will not be responsible for any incorrect recharge due to wrong information entered by the user.
Zero Bill disclaims any legal accountability for losses or damages arising due to the acts, omissions, or conduct of any user or merchant. Users expressly acknowledge that Zero Bill functions only as a payment facilitator and intermediary and shall be indemnified from any such liabilities.
Users are advised to review the terms and conditions of the respective merchant or vendor directly on their official platforms. Zero Bill is not responsible for the availability or accessibility of such policies or for any losses arising from them. The contract of sale exists solely between the user and the merchant or vendor.
Zero Bill does not control or guarantee the quality, legality, accuracy, or safety of any services, listings, or content provided by merchants or aggregators. All responsibilities related to service quality, warranty, guarantee, or delivery lie solely with the respective merchant or vendor.
The services, interfaces, APIs, and related systems may be subject to human error, technical issues, service interruptions, system limitations, force majeure events, regulatory actions, or third-party failures. Zero Bill shall not be liable for any such interruptions, delays, or inaccuracies.
Any amount transferred erroneously or for any reason by the user shall be considered strictly non-refundable under all circumstances.
Zero Bill is not a party to any contract between the user and any merchant establishment. Any dispute related to services or transactions with a merchant must be resolved directly between the user and the merchant. Zero Bill shall not be responsible for any deficiency in goods or services purchased using the platform.